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DC Copier Service: 7 Reasons You Need a Copier Maintenance Contract and SLA

Adam Siegelbaum

Posted by Adam Siegelbaum
Tue, Jan 27, 2015

The modern multifunction printer (MFP) is a marvelous engineering achievement. Through a complex combination of digital electronics, laser optics, and analog engineering, a small-to-midsize business (SMB) can now produce large quantities of high-quality copies and prints in house, instead of ordering them from a print shop. The office printer has become as important to most enterprises as its computer system, making its upkeep and repair just as important.

The best way to ensure smooth print operations is with a service level agreement (SLA), and here are seven reasons why:

  1. Predictable operating costs
  2. An ounce of prevention
  3. Insurance
  4. Only highly trained personnel should work on your MFP
  5. Better service response time
  6. Remote help
  7. Complete and accurate service records
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