Support

Welcome to the FAQs & Help Desk

Here are our support resources to help with any issues you may encounter.

support

IT Client Help Desk*

*IT Client Help Desk is for Active Managed IT Services contract-holders only, please! Be prepared to provide your name, company, contact info and ticket # (if applicable), so that we can serve you as quickly and efficiently as possible.

Customer Internet Access

e-info / Customer Internet Access is a secure, web- based application that is integrated with our in-house enterprise management system, enabling us to respond immediately to all customer requests and activity.

Create New Account
Login to my account

Meter Readings

Obtaining meter readings from copiers and printers plays an important role in the billing process.

We highly recommend all clients ensure meter readings are submitted on a regular basis, and provide three ways to get them.

Submit Meter Reading
Learn How

Customer Screen Sharing

Need to share your screen with our remote support team?

Access the screen share application here.

Start Screen Share

Have a question?

Please get in touch if you need help finding anything or have any questions about our services. 

Contact Us