e-info / Customer Internet Access is a secure, web-based application that is integrated with our in-house enterprise management system, enabling us to respond immediately to all customer requests and activity. To activate your free account, complete the form on this page. If you already have an account, click here to login.
Obtaining meter readings from copiers and printers often plays an important role in our billing process. Just as the power company determines your bill based on how much electricity you've used, many office equipment maintenance contracts are structured to bill based on how many clicks (pages, copies, or prints) you've used. Recording accurate meter readings also helps us proactively spot overages or underages, which can be costly and may cause performance issues or downtime.
We love to use a data-driven approach for just about everything, so we make efforts to obtain meter readings from all clients, to ensure our invoices are accurate and based on actual usage data. However, in some cases where meter readings are unavailable, volume estimates based on historic usage data may be used for invoice calculations, which makes our data-loving selves sad.
We highly recommend all clients ensure meter readings are submitted on a regular basis, and we offer 3 easy, free ways to submit them. Click here to learn more and select your meter submission method.
Need to share your screen with our remote support team? Access the screen share application here.
We value your feedback — please let us know how we're doing. There are only a few questions, so it should be painless! Click here to tell us what we're doing well, and where we can improve.
Konica Minolta Interactive Manuals/User Guides
- bizhub C554/C454/C364/C284/C224
- bizhub 554e/454e/364e/284e/224e
- bizhub 754e/654e
- bizhub PRESS C1070/C1070P/C1060/C71hc & bizhub PRO C1060L
- Search All Konica Minolta User Guides
This interactive guide from Konica Minolta walks you through the step-by-step process for clearing paper jams from your specific bizhub model. Click here to check it out.
Drivers & Technical Support
Looking for software downloads, print drivers, or technical support? Check out the links and resources below.
- Resources for Konica Minolta devices: