The Meridian Blog: Tech News, Tips & More for SMB and Enterprise Environments

Improving Your Law Firm with Dispatcher Phoenix Legal

Catherine Brill

Posted by Catherine Brill
Wed, May 03, 2017

Lawyers, paralegals, and other legal professionals go to work each day to address vital issues for their clients. It’s critical that law firms use innovative and advanced solutions to maximize their practice’s productivity.

That’s why we developed Dispatcher Phoenix Legal, our award-winning document workflow application. This legal records management system specifically designed to streamline the processing of case files, affidavits, subpoenas and other legal documents. Dispatcher Phoenix Legal helps our customers with the document-processing challenges that they face every day, driving efficiencies and allowing attorneys to focus on what they do best – the practice of law.

Casner & Edwards, the law firm that was highlighted in a customer success story and blog, used Dispatcher Phoenix to speed their printing process. But that’s not the only way that legal professionals can take advantage of the advanced processing features of Dispatcher Phoenix to work more quickly and accurately.

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Customer Portal Redesigned to Enhance Your Meridian Experience

Juliana Lee

Posted by Juliana Lee
Thu, Apr 13, 2017


As part of our continuous mission to provide the best service and customer experience possible, I'm thrilled to announce a recent re-investment in the way customers engage with Meridian online, via our totally redesigned Customer Internet Access portal.

This overhaul impacts only the design, mobile interface, and look and feel of Meridian's Customer Internet Access portal — and no system features or processes have changed. However, we believe it was a much needed improvement to help further enhance our service, and we hope that you, our valued customers, agree.

Read on for:

  • What's changed and why
  • Benefits of the changes and mobile enhancements
  • User guides to help you navigate the new site
  • Before and after shots
  • How you can take advantage of this tool
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Create a Winning Workflow Strategy

Kam Roshan

Posted by Kam Roshan
Tue, Feb 28, 2017


The efficiency of any business comes down to its workflow strategy.

Managing your office can be a difficult endeavor. It's an ongoing responsibility that involves a lot of working parts.

Between document and network management, there is never a shortage of processes and systems to assess, issues to address or methods to reconsider. However, the key to ensuring the work of your organization gets done as efficiently and as cost-effective as possible all comes down to your workflow.

Business processes are usually created holistically over time. As such, there are often a lot of areas that overlap, producing redundancies and inefficiencies.

These pitfalls, in turn, lead to unnecessary costs and delays, and hamper the overall performance and success of an organization. As your organization grows and evolves, it's important to adapt operations in tandem and consistently evaluate workflows to ensure they reflect the best possible way for work to get done. 

There are a number of ways to create a winning workflow strategy. The first step is to get a clear picture of what processes and systems are in place right now.

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How to Prepare Your Paper Files for Electronic Document Management

Kam Roshan

Posted by Kam Roshan
Thu, Feb 23, 2017

Sometime in the future, when paper documents have disappeared and gone the way of cuneiform written on clay tablets, paper may be relegated to museums alongside papyrus and parchment.

But for now, mountains of paper documents still occupy many offices, and must be converted to digital form in order to reap the many benefits of a document management solution (DMS).

Often, implementing a DMS involves preparing large amounts of paper documents for subsequent scanning and indexing. Of these three steps — document preparation, scanning and indexing — the most labor intensive is the prep.

And, because it can save an enterprise significant time and money, proper planning and careful pre-scanning document preparation deserves its own blog post. Scanning and indexing will be discussed in a future post.

Keep reading for more info about the 3 key steps for successfully preparing paper documents to be loaded into your electronic content management system.

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Be Prepared: Avoid Data Disasters with Backup and Disaster Recovery Planning

Juliana Lee

Posted by Juliana Lee
Tue, Feb 14, 2017

Hope for the best, but prepare for the worst. Murphy’s Law states that anything that can go wrong, will go wrong, and when it comes to information technology, Murphy was an optimist.

Data is at the heart of any modern organization. If critical data is lost due to accident, database corruption, theft, hardware failure, or even natural disaster, business continuity can come to a halt. Data backup and disaster recovery may not be at the top of the list of topics for discussion at the company picnic, but maybe it should be.

Because data is the heart of any enterprise, it's crucial to protect it and be able to recover data that gets lost or corrupted despite your best protective measures.

Read on for:

  1. Why backing up your data matters
  2. What data should be backed up
  3. How data should be backed up
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Unsecured File Sharing is Risky Business

Erjon Xhepa

Posted by Erjon Xhepa
Mon, Jan 09, 2017

File sync-and-share apps have become increasingly popular with enterprises, both small and large.

In some organizations, the ability to share and edit electronic documents is essential to their operations. Used properly, file sharing can enhance productivity, creativity, and collaboration. Used improperly, it can cause data security nightmares.

Hackers and other cyber crooks are always looking for the weak spot in any network security system. They're constantly probing and testing firewalls and antivirus software, or going on “phishing” expeditions looking for victims. But, sometimes, they get lucky and an unsecured document or email just drops into their laps.

RELATED: Is Antivirus Software Really Dead?

A mistake in peer-to-peer (P2P) file sharing can result in anything from a slight inconvenience to a major security breach. As a member of Meridian’s VCIO Team, I consider secure file sharing to be a top priority. In this post, I'll explain why it should be one of your top priorities, too.

Read on to learn more about:

  1. Key points that should be included in your policy for secure file sharing
  2. Risks associated with unsecured file sharing
  3. Advantages of secure file sharing practices
  4. Guidelines to help determine who should be responsible for preventing unsecured file sharing in your organization
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3 Questions to Ask Before Outsourcing IT Services

Juliana Lee

Posted by Juliana Lee
Tue, Dec 13, 2016

In today's highly digitized landscape, businesses are facing a lot of major changes within their organization. With more applications, processes and operations moving online and to electronic platforms, IT management has become a primary area of focus for many.


Before choosing a managed IT services provider, make sure you have the answers to these questions.

The world of IT is incredibly complex and ever-evolving, so if you're a small or medium sized business with relatively limited resources, it's highly recommended that you consult with a managed IT services provider (MSP).

According to IDC, these MSP organizations are expected to account for over $1 trillion in annual revenue in 2018 — a testament to the reliance many companies are, and will continue, to put in them.

But, with so many options out there, how do you pick the right IT partner for your business?

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Meridian Sponsors Martina McBride Concert Benefitting CSAAC

Caroline McKee

Posted by Caroline McKee
Wed, Nov 16, 2016

On Sunday, November 13, 2016, the Meridian Team had the great pleasure of sponsoring and attending the Martina McBride concert to benefit CSAAC.

Award-winning country music star Martina McBride performed a set from her new album Reckless along with some of her greatest hits at the Music Center at Strathmore in Bethesda, MD.


Members of the Meridian Team pictured above with Martina McBride at the concert held at Strathmore to benefit CSAAC.

Read on to check out some of the event highlights!

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Top 5 Benefits of Server Virtualization for SMBs

Jordan Arnold

Posted by Jordan Arnold
Tue, Oct 11, 2016

Large enterprises have been utilizing server virtualization for about 10 years, and the benefits of this technology are now available to smaller businesses, too.

Server virtualization creates “virtual environments” that allow multiple applications of server workloads to run on one computer. This flexible method of computing has many benefits to offer, especially for small to mid-sized businesses.

Here are the top 5 ways SMBs can benefit from server virtualization:

  1. The Benefits can be Greater the Smaller the Enterprise
  2. Maximum Server Utilization
  3. Better Disaster Recovery Capabilities
  4. Smoother Business Continuity
  5. Enhance Security

Read on to learn more about each of these top 5 virtualization benefits for SMBs.

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Meridian Concludes Overwhelmingly Successful Clothing Drive for Local Northern VA Charity

Juliana Lee

Posted by Juliana Lee
Thu, Sep 22, 2016

The Local Office Technology Company’s 2nd Annual “Spring Into Summer” Clothing Drive Benefits Local Charity Organization, Women Giving Back

Alexandria, VA (September 22, 2016) – Meridian Imaging Solutions (Meridian) recently concluded an overwhelmingly successful clothing drive to benefit one of its community outreach partners, Women Giving Back (WGB), a non-profit organization that provides professional clothing to individuals in the Northern Virginia community. WGB, a HomeAid Northern Virginia program, will use the donations contributed by the Meridian employee community to help local disadvantaged women and children fully and confidently participate in work and school.

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News, best practices and more to help you get the most out of your office technology. Whether you're an SMB owner who wears a lot of hats, or an enterprise IT director, facilities manager or just someone who wants to work smarter — this blog has the resources you need to maximize the business impact of all your tech investments. Be sure to subscribe to receive email updates about new posts!

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