Brad Ancell joined our team in 2011, and brought with him years of industry experience. He has since implemented Meridian Proactive Service, providing a standard of excellence beyond basic service. Through this process, we thoroughly examine equipment on every call to identify current or future problems, eliminating costly downtime for our clients. Brad is passionate about investing in his teams to ensure that they have the highest level of training possible. As a result, we conduct in-house training classes on a weekly basis. "Our goal is simply to provide the highest level of service to our customers. We have achieved this by transforming our service approach from the traditional reactive approach, to our signature Proactive Service model."