Managed IT Services

We work as an extension of your team, providing unparalleled outsourced technical support, so you can manage your business.

 

Meridian specializes in comprehensive managed IT services in DC, Virginia and Maryland for small and mid-sized organizations, as well as supplemental IT support and a la carte helpdesk services for large enterprises in the DMV and beyond.


Our Customized Approach

Whether you need a local technology partner in the DC area to serve as your fully-outsourced IT department, or just wish to take some stress off your IT department through supplemental 24x7x365 helpdesk services and remote support, or nearly anything in between, we've got you covered.

1. Start with a comprehensive IT assessment

We highly recommend you contact us to get a comprehensive IT assessment scheduled.

The amount of information discovered in an assessment is the fastest way to get a comprehensive and objective health check of your environment. You’ll own this intelligence and can decide how to move forward with a managed services strategy.

This will also help build the framework for your technology roadmap, including timelines for necessary future upgrades for hardware, software and other systems.

2. Align assessment findings, best practices and your unique business goals with our customizable product & service offerings

Our offerings are vast and can be customized to your environment, needs, and budget. We’ve got the resources to keep your business functioning, including:

  • Network monitoring
  • Proactive issue resolution
  • Hosting
  • Secure Private Cloud services
  • 24/7 technology helpdesk support via:
    • Phone
    • Email
    • Web-enabled secure chat
  • Unlimited escalation to local on-site support, as needed
  • Single-Point-of-Contact vendor management
  • Virtual CIO (VCIO) consulting
  • Network Operations Center (NOC) Services
  • Hardware-as-a-Service (HaaS)
  • Project management
  • Professional services

3. Our 3 ongoing goals as your IT Partner:

  • Be your reliable, committed and unbiased business partner, to whom you can look for metrics, best practices, advice and direction for technology strategy/planning, budgeting, trends and more
  • Offer freedom from costs associated with in-house IT personnel and/or unbudgeted technology expenses
  • Allow you and your team to concentrate on your core business

Our IT Services Pricing Model


Here's the bottom line...

We don't believe in nickel-and-diming our partners.

We do believe in fair, predictable technology costs and the mutual benefits that come from properly maintaining your technology so it works the way it should.

We provide your customized IT services on an all-inclusive contract basis for a fixed monthly fee to keep your organization operating at its best state without a ton of unbudgeted, front-loaded expenses. We also offer a variety of options, such as Hardware-as-a-Service (HaaS), to help make technology work for you financially.

blog-graphic-art-of-predictable-it-costs.pngFor more info on how our model is different than many of our competitors, check out our article on the art of predictable IT costs

Through our Virtual CIO (VCIO) consulting sessions (included in all standard managed IT services packages), we help you identity, budget for, and implement recommended hardware, software and system upgrades in the most cost-effective way possible.

By mapping out timelines and plans to meet current and future needs, your technology expenses are always predictable.

Plus, our expert VCIO team has the unique ability to track the impact of technology trends across different business types, sectors and sizes. Therefore, we're able to help you anticipate potential disruptions and stay ahead of the curve, creating a new strategic advantage for your organization, without wasting money on passing fads.

You may also be interested in: How a VCIO Can Help Businesses in DC, VA and MD Budget Better

10-Hidden-IT-Risks-eBook-Cover

Download the Free 10 Hidden IT Risks eBook

Gain insight into the true status of your IT system. Downloading the eBook is the first step in managing and taking control of your IT environment.

Download

White Paper: Building Your Technology Road Map

Learn about the four key factors in creating a unified workforce computing strategy.

 Download

 

An Introduction to Software as a Service (SaaS)

According to Gartner, Software as a Service (SaaS) is "software that is owned, delivered and managed remotely by one or more providers. The provider delivers software based on one set of common code and data definitions that is consumed in a one-to-many model by all contracted customers at anytime on a pay-for-use basis or as a subscription based on use metrics."

So what exactly does all that tech-jargon mean?

Put simply, SaaS is a way of delivering software applications over the internet, instead of physically installing and maintaining the software on-site, either on a server or right on your personal workstation.

SaaS can also be referred to as hosted, on-demand, or web-based software. It runs on the SaaS provider's servers, and all users need in order to access it is an internet connection. The SaaS provider manages all of the hardware and security updates.

Bottom line? In addition to finally freeing you from CD cases, organizers and readers for good, SaaS has some key advantages, which I've outlined below.

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Meridian Concludes Overwhelmingly Successful Clothing Drive for Local Northern VA Charity

The Local Office Technology Company’s 2nd Annual “Spring Into Summer” Clothing Drive Benefits Local Charity Organization, Women Giving Back

Alexandria, VA (September 22, 2016) – Meridian Imaging Solutions (Meridian) recently concluded an overwhelmingly successful clothing drive to benefit one of its community outreach partners, Women Giving Back (WGB), a non-profit organization that provides professional clothing to individuals in the Northern Virginia community. WGB, a HomeAid Northern Virginia program, will use the donations contributed by the Meridian employee community to help local disadvantaged women and children fully and confidently participate in work and school.

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The Benefits of In-House Production Printing vs Outsourced Printing

Modern print technology has made it possible to produce large volumes of high-quality printed material right in the office. Depending on the size of your office, and your organization’s needs, print solutions are available in-house that in the past were only found at professional print facilities. In fact, print technology is so good now, particularly the multifunction printer (MFP), that many commercial print shops use the same machines found in many offices.

So, aside from the availability of professional equipment, why are many businesses now considering bringing production printing capabilities in-house?

Read on to learn more about the factors involved when considering in-house production printing vs. outsourced commercial printing, including:

  • Cost savings
  • Security
  • Control
  • Convenience and timing
READ MORE