Business IT

What is Enterprise Content Management?

What is Enterprise Content Management?

by Pat Pharr - June 22, 2020

As the world gets more digitized, businesses still struggle to manage shared documents and file archives effectively. Transitioning to a digital document management system can cut down on manual processes, minimize content errors, and automate access classification, freeing up valuable time for more meaningful aspects of running a business.

Benefits of Enterprise Content Management

ECM is a dynamic solution to any organization’s content management challenges. Whether that’s converting a printed content archive to a secure digital content library, managing a live digital archive of up-to-date documentation, or even creating a unique hybrid system of print and digital documents to support the organization’s needs, an ECM improves workflow and automates manual filing tasks.

An Enterprise Content Management (ECM) solution simplifies entry and search functions of an organization’s digital archive, providing users with easy access to an organized content library from any device. 

Starting with a streamlined document capture process, an ECM centralizes storage of company archives and information, reducing time and money spent preparing and managing paper documents. 

Other benefits of an ECM include:

  • Improved workflow and productivity
  • Minimize consumption  of paper and printing supplies
  • Increased access to current and correct resources
  • User-specific clearance preferences

This workflow automation then enables users to retrieve the up-to-date documentation customized to their access level that they need from wherever they are, and eliminates the need for paper management, storage, and individual file sharing.

Enterprise Solutions

ECM provides solutions for a variety of content management challenges within organizations looking to streamline their data and content processes. These solutions include:

1. Document Capture

Capture important documents and data into one secure system. This automatically classifies any file type from any location.

2. Link Documents

Intuitively link documents and data within a business’s ERP and legacy systems to the activities in other applications. 

3. Access Content

Access content easily, from anywhere. Intuitive software is available in the office, or on mobile devices while on the road.

4. Automate Workflows

Revolutionize the workflow with electronic functions and capabilities. This automation can handle predictable, repeatable processes and facilitate case management requirements.

5. Store Content

An ECM can securely store, protect, and destroy content. Controlled access and automated record management policies also help to secure document storage.

6. Monitor Performance

Monitoring the business’s system performance without involving IT helps to easily produce reports, keep tabs on all processes, and make more informed decisions.

Better Workflow, Better Workplace

Improve team productivity and internal process with a content management system designed to make the business function better. When employees don’t need to waste time looking for specific documents or managing overwhelming paper archives, they can focus on the things that matter: growing the business and working towards its short and long-term goals. 

ECM solutions can help maximize process efficiency and streamline data and content management to make office tasks easier, boost staff morale, and increase client satisfaction. In a competitive digital market, workflow automation can put your team ahead of the curve.

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