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The Meridian Blog: Tech News, Tips & More for SMB and Enterprise Environments

Customer Portal Redesigned to Enhance Your Meridian Experience

Juliana

Posted by Juliana "JC" Lee
Thu, Apr 13, 2017


As part of our continuous mission to provide the best service and customer experience possible, I'm thrilled to announce a recent re-investment in the way customers engage with Meridian online, via our totally redesigned Customer Internet Access portal.

This overhaul impacts only the design, mobile interface, and look and feel of Meridian's Customer Internet Access portal — and no system features or processes have changed. However, we believe it was a much needed improvement to help further enhance our service, and we hope that you, our valued customers, agree.

Read on for:

  • What's changed and why
  • Benefits of the changes and mobile enhancements
  • User guides to help you navigate the new site
  • Before and after shots
  • How you can take advantage of this tool
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Meridian Recognized for Excellence in Government Contracting by SmartCEO

Caroline McKee

Posted by Caroline McKee
Thu, Nov 17, 2016

Meridian Imaging Solutions Named Finalist for SmartCEO Magazine’s 2016 GovStar Awards

Meridian Imaging Solutions (“Meridian”) has been chosen as one of 45 government contractors in the Greater Washington, DC Metro Area honored as finalists for the 2016 GovStar Awards, a SmartCEO program that recognizes superior government contractors for their ability to thrive in an industry dubbed as “one of the most complex and competitive business sectors in the world.”

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Meridian Sponsors Martina McBride Concert Benefitting CSAAC

Caroline McKee

Posted by Caroline McKee
Wed, Nov 16, 2016

On Sunday, November 13, 2016, the Meridian Team had the great pleasure of sponsoring and attending the Martina McBride concert to benefit CSAAC.

Award-winning country music star Martina McBride performed a set from her new album Reckless along with some of her greatest hits at the Music Center at Strathmore in Bethesda, MD.


Members of the Meridian Team pictured above with Martina McBride at the concert held at Strathmore to benefit CSAAC.

Read on to check out some of the event highlights!

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The Shift to Predictable Billing for IT Services: Break/fix won't be missed

Juliana

Posted by Juliana "JC" Lee
Tue, Oct 04, 2016

Have you ever wondered how IT vendors get away with hourly or timed billing for maintaining systems they were supposed to prevent from having issues in the first place?

Well, the short answer is simply because they could. Because they held a grip on your technology and everyone else in the profession charged the same way.

But not for long...times are definitely a-changing.

The good news is that the introduction of new all-inclusive business models is driving the market towards a fixed fee culture — though the majority of IT providers still use hourly billing under a "break/fix" business model.

But how exactly does the fixed-fee model work? How can one expect to maintain secure, speedy and scalable systems in the face of relentlessly evolving technology, with a predictable monthly bill?

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Meridian Concludes Overwhelmingly Successful Clothing Drive for Local Northern VA Charity

Juliana

Posted by Juliana "JC" Lee
Thu, Sep 22, 2016

The Local Office Technology Company’s 2nd Annual “Spring Into Summer” Clothing Drive Benefits Local Charity Organization, Women Giving Back

Alexandria, VA (September 22, 2016) – Meridian Imaging Solutions (Meridian) recently concluded an overwhelmingly successful clothing drive to benefit one of its community outreach partners, Women Giving Back (WGB), a non-profit organization that provides professional clothing to individuals in the Northern Virginia community. WGB, a HomeAid Northern Virginia program, will use the donations contributed by the Meridian employee community to help local disadvantaged women and children fully and confidently participate in work and school.

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Meridian in the Community: 9th Annual CSAAC Charity Golf Classic

Juliana

Posted by Juliana "JC" Lee
Wed, Jun 22, 2016

The Meridian team recently had the pleasure of sponsoring and participating in the 9th Annual CSAAC Charity Golf Classic. 

It was a beautiful day for golf and the event was a huge success!

Meridian was once again an Eagle Sponsor, as was ECI

The event's Birdie Sponsors included Alco Pharmacy, Butler Automotive Service, Sandy Spring Bank, MSWS, McEnroe Voice & Data, and La Prima Catering.

Finally, Par Sponsors for the day were Standard Solar, My Office Products, Niro Contracting, Selective Insurance, and Kaiser Permanente. 

Sponsors and other attendees had a fun, yet competitive day out on the course at Blue Mash in Laytonsville, Maryland — all in support of a great cause!

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Meridian In The Community: Mary's Center 5th Annual Golf Classic

Jasmine Lancaster

Posted by Jasmine Lancaster
Fri, May 13, 2016

Alexandria, VA (May 13, 2016) - Meridian Imaging Solutions will be teeing off as a sponsor of this year’s Mary’s Center 5th Annual Golf Classic! The day on the green will take place on May 17, 2016 at the prominent Lake Presidential Golf Club, located in Upper Marlboro, Maryland.

The Golf Classic Events Page states there will be:

“18 holes of golf, $50 toward purchasing Nike gear onsite, lunch and dinner, course beverages, golfer prizes, sponsor gifts and much more!”

Mary’s Center offers all-inclusive services, geared towards assisting individuals and families with attaining physical and mental health, helping them to overcome any life challenges faced. Whether an individual is receiving health care, educational, or social services, Mary’s Center strives to truly listen to their participants, being sure to identify ways to support them in building a solid foundation for overall success. Ultimately, Mary’s Center aims to provide families with a sense of confidence, knowing they are equipped with the necessary tools to effectively care for themselves, while providing them with skills to help move up the economic ladder.

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Is Your Office Technology Provider a Business Partner, or Just a Vendor?

Juliana

Posted by Juliana "JC" Lee
Tue, Apr 19, 2016

The biggest lesson I've learned through planning my upcoming wedding (32 days away and counting!) is that success is all about partnership. It's essential to find someone you can trust and work with as a team in the pursuit of mutual goals, interests and success factors. This doesn't only apply to marriage, though. In fact, it's just as relevant in business relationships, especially those that relate to the technology that drives your business, such as a managed services provider (MSP).

Whether they're offering help desk services, document solutions, hardware, software, managed IT services, or any combination thereof, the “P” in MSP should really stand for Partner. Let’s face it, if it works out we may be talking about a long-term relationship here. So, before you say “I do,” ask some critical questions of any technology suitors vying for your business.

A service level agreement (SLA) with the right MSP can, and should be, mutually beneficial to both parties — in other words, it should be a partnership. Don’t be timid about scrutinizing the intentions of any firm courting your business. Make them pass the three S test: strategy, service and support.

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A Letter To Our Valued Customers

Matt Williams

Posted by Matt Williams
Wed, Mar 23, 2016

To Meridian's Valued Customers:

You may have heard this exciting news from your account manager or online, and I wanted to reach out to you myself, as well, to announce the exiting news: Meridian Imaging Solutions is now officially backed by Konica Minolta Business Solutions USA, Inc.!

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Meridian Imaging Solutions Acquired by Konica Minolta To Expand Capabilities and Geographic Reach

Juliana

Posted by Juliana "JC" Lee
Wed, Mar 16, 2016

Alexandria, VA (March 16, 2016) - Meridian Imaging Solutions (Meridian) announced today that it was acquired by Konica Minolta, Inc. (Konica Minolta) — a global leader in business technologies. The joining of Meridian and Konica Minolta is the culmination of years of a successful manufacturer/dealer partnership, resulting in a powerhouse of the best talent, innovative technology products and integrated business solutions in the industry.  

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News, best practices and more to help you get the most out of your office technology. Whether you're an SMB owner who wears a lot of hats, or an enterprise IT director, facilities manager or just someone who wants to work smarter — this blog has the resources you need to maximize the business impact of all your tech investments. Be sure to subscribe to receive email updates about new posts!

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