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The Meridian Blog: Tech News, Tips & More for SMB and Enterprise Environments

Timely Talk About IT Security – Wannacry!

Jordan Arnold

Posted by Jordan Arnold
Thu, May 18, 2017

By now, I'm just going to assume that most, if not all, of you have at least heard something about the Wannacry! Ransomware.

It’s been all over the news and many of my colleagues and clients have been asking me about it. Unfortunately, I have to deliver some bad news – these kinds of threats are going to continue to be more frequent. They're even getting cooler names from the individuals or groups disseminating them, so the media promotes them more, too...the jury's still out on whether that's a good thing, or a bad thing. 

Related: What DC SMBs Need to Know About Encrypting Ransomware and Malware

While widespread awareness can help slow the spread of bugs like this, it can also inspire copycat attacks from others who want their 15 minutes in the limelight. However, the thing the media's definitely not talking about enough is the fact that this could have been prevented if people simply took proper preventative care of their networks. 

Were you covered for the Wannacry attack? Are you sure or How do you know? Who do you call to get answers about something like this?

Related: Top 5 Risks of Using Outdated Technology

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Improving Your Law Firm with Dispatcher Phoenix Legal

Catherine Brill

Posted by Catherine Brill
Wed, May 03, 2017

Lawyers, paralegals, and other legal professionals go to work each day to address vital issues for their clients. It’s critical that law firms use innovative and advanced solutions to maximize their practice’s productivity.

That’s why we developed Dispatcher Phoenix Legal, our award-winning document workflow application. This legal records management system specifically designed to streamline the processing of case files, affidavits, subpoenas and other legal documents. Dispatcher Phoenix Legal helps our customers with the document-processing challenges that they face every day, driving efficiencies and allowing attorneys to focus on what they do best – the practice of law.

Casner & Edwards, the law firm that was highlighted in a customer success story and blog, used Dispatcher Phoenix to speed their printing process. But that’s not the only way that legal professionals can take advantage of the advanced processing features of Dispatcher Phoenix to work more quickly and accurately.

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Construction and Property Management: Technology trends to watch

Adam Siegelbaum

Posted by Adam Siegelbaum
Wed, Apr 26, 2017


These are the major changes and technology transformations that are influencing the construction and property management industry.

The construction and property management industry has been experiencing strong growth and expansion, with additional growth anticipated in the coming years — and with growth comes transformation.

There are a handful of technology trends influencing the construction and property management sector that are important for organizations in these fields to be aware of.

By gaining an understanding of the shifts that are taking place, they will be better positioned to recognize which organizational adjustments and operational strategy changes they need to make to prepare for the future and gain a competitive advantage.

In this post, I'll expand on a few notable trends I've noticed or been asked about in my dealings with clients in this field, including:

  1. Increased emphasis on collaboration
  2. Internet of Things (IoT)
  3. Virtual and augmented realities (AR and VR)
  4. Telepresence and automated receptionist systems
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Customer Portal Redesigned to Enhance Your Meridian Experience

JC Lee

Posted by JC Lee
Thu, Apr 13, 2017


As part of our continuous mission to provide the best service and customer experience possible, I'm thrilled to announce a recent re-investment in the way customers engage with Meridian online, via our totally redesigned Customer Internet Access portal.

This overhaul impacts only the design, mobile interface, and look and feel of Meridian's Customer Internet Access portal — and no system features or processes have changed. However, we believe it was a much needed improvement to help further enhance our service, and we hope that you, our valued customers, agree.

Read on for:

  • What's changed and why
  • Benefits of the changes and mobile enhancements
  • User guides to help you navigate the new site
  • Before and after shots
  • How you can take advantage of this tool
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Automating document workflow for law firms [Video]

JC Lee

Posted by JC Lee
Wed, Apr 12, 2017

Efficient, secure document management is important for any organization, and for law firms, it's absolutely critical.

Paperwork is at the center of many legal processes and workflows. From pleadings and discovery documents, to forms and case files, there are many critical documents circulating through firms at any given moment. 

And if they aren't managed properly — and in a way that makes for easy yet secure storage and retrieval — the operations of the firm suffer, as do the clients and their cases.

Related: How to find your documents in 60 seconds or less

This is why automating document workflow is highly recommended for law firms. Read on or watch the video below to learn more.

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Benefits of automating document management workflow [Video]

Kam Roshan

Posted by Kam Roshan
Thu, Mar 09, 2017

Your company's data and documents play a critical role within your organization. Therefore, making sure they are managed appropriately and efficiently should be a top priority.

Leveraging automated document management solutions can benefit your company in a number of ways.

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3 signs it's time for a workflow assessment [Video]

Kam Roshan

Posted by Kam Roshan
Thu, Mar 02, 2017

A company's workflow plays a pivotal role in its success. So, it's important to periodically check in to identify any opportunities to improve processes and reduce inefficiencies. 

These three major signs indicate it's time for a workflow assessment.

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Create a Winning Workflow Strategy

Kam Roshan

Posted by Kam Roshan
Tue, Feb 28, 2017


The efficiency of any business comes down to its workflow strategy.

Managing your office can be a difficult endeavor. It's an ongoing responsibility that involves a lot of working parts.

Between document and network management, there is never a shortage of processes and systems to assess, issues to address or methods to reconsider. However, the key to ensuring the work of your organization gets done as efficiently and as cost-effective as possible all comes down to your workflow.

Business processes are usually created holistically over time. As such, there are often a lot of areas that overlap, producing redundancies and inefficiencies.

These pitfalls, in turn, lead to unnecessary costs and delays, and hamper the overall performance and success of an organization. As your organization grows and evolves, it's important to adapt operations in tandem and consistently evaluate workflows to ensure they reflect the best possible way for work to get done. 

There are a number of ways to create a winning workflow strategy. The first step is to get a clear picture of what processes and systems are in place right now.

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How to Prepare Your Paper Files for Electronic Document Management

Kam Roshan

Posted by Kam Roshan
Thu, Feb 23, 2017

Sometime in the future, when paper documents have disappeared and gone the way of cuneiform written on clay tablets, paper may be relegated to museums alongside papyrus and parchment.

But for now, mountains of paper documents still occupy many offices, and must be converted to digital form in order to reap the many benefits of a document management solution (DMS).

Often, implementing a DMS involves preparing large amounts of paper documents for subsequent scanning and indexing. Of these three steps — document preparation, scanning and indexing — the most labor intensive is the prep.

And, because it can save an enterprise significant time and money, proper planning and careful pre-scanning document preparation deserves its own blog post. Scanning and indexing will be discussed in a future post.

Keep reading for more info about the 3 key steps for successfully preparing paper documents to be loaded into your electronic content management system.

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An Overlooked Threat to Network Security: Don't forget about your printers

JC Lee

Posted by JC Lee
Tue, Feb 21, 2017


Fringe devices, such as printers, can pose some of the biggest security risks, if not properly managed.

When it comes to IT security, most business professionals today think about their desktop computers — as they should. But our smartphones, tablets and PCs are not the only devices on our networks that can compromise critical infrastructure.

A few months ago, the Distributed-Denial-of-Service (DDOS) attack on Dyn Inc.'s Domain Name Server marked an unprecedented level of cyber intrusion, causing widespread website availability issues throughout the East Coast. This disruption shed light on some of the major vulnerabilities within Internet-of-Things devices, including those that we tend to overlook, such as printers. 

Keep reading for:

  • a quick video on why you should care about printer security, courtesy of Christian Slater and HP Studios
  • key factors that come into play for the overlooked threat of printer security
  • what you can do to overcome the risk and secure your printers
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News, best practices and more to help you get the most out of your office technology. Whether you're an SMB owner who wears a lot of hats, or an enterprise IT director, facilities manager or just someone who wants to work smarter — this blog has the resources you need to maximize the business impact of all your tech investments. Be sure to subscribe to receive email updates about new posts!

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