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We focus on making your office technology run smoothly, so you can focus on what you do best!
In our experience, 9 out of 10 companies have undetected vulnerabilities that could lead to data disaster.
This eBook exposes 10 silent threats that might be quietly undermining your operations now — and proposes one quick, easy and FREE way to bring these threats under control, fast.
I hear it all the time—"Help! I have all this information and don't know what to do with it!" It begins with a print assessment—an overview of how many printers and devices your organization has. Then, an overview of the cost per page, utilization per employee and overview of cost savings once the number of devices is reduced.
Every day, I’m on the front lines of Managed Print Services, working with clients to resolve business challenges associated with the operations and management of their print fleets. Fleets vary, but the challenges they produce for IT, Facilities and Purchasing can be quite costly to an organization’s bottom line.
Take into consideration the effect that a solid decision-making process can have on the efficiency of operating a large fleet of assets. Most organizations have traditionally acquired multifunction devices (MFDs) from a single provider that delivered a break-fix model within the operating costs of the equipment. However, since printers have always been peripherals to computers, they have generally been managed and deployed out of IT departments. Somewhere in the middle, purchasing processes POs for their copier management and buys supplies for a heterogeneous fleet of inkjet and laser printers. IT is then typically left to manage this hodgepodge of printers, copiers and fax machines.
With each operation trying to independently handle these shared machines, it's not shocking to hear that 24% of IT helpdesk calls are related to issues on these devices.
Read on to learn about each of these 3 phases of successful print fleet management, as well as how you can implement them and reduce the burden on IT, facilities management and purchasing personnel:
Most Managed Print Services (MPS) providers who manage and maintain your fleet of printers have some core value that they can provide for you; whether your company is in the market for hardware, software, or even optimization services. The real difference between your MPS provider and your rival company's lies in how each provider delivers and supports their managed service programs after the initial sale, or as I like to call it, the "honeymoon phase." After the honeymoon phase, if your MPS provider becomes non-existent or ephemeral, then it's safe to say you should pull out the ice cream carton, watch a sad movie or two, and then move on because let's face it...You deserve better, princess.