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Our Mission:

PROVIDE GREAT CUSTOMER SERVICE.

Simple and straightforward — just the way our customers like it.

Our mission is to help you get the most out of technology to achieve your goals, by consistently providing you great customer experiences.


In a Nutshell

  • Deliver Excellent Service to our Customers
  • Solve Customers' Network and Document Problems
  • Make This a Great Place to Work
  • Serve with Integrity

Guiding Principles

  1. EXCELLENCE. We embrace a straightforward objective: Provide great service and a great overall experience for our customers. We practice this concept with uncompromising consistency.
  2. CONSISTENCY. We are known for our capacity to solve our customers’ network and document problems. We each define our reputation collectively, day in, day out. We are disciplined and consistent in our delivery of services.
  3. DIVERSITY. Our success stems from the strength of interlocking components that complement one another and prevent conflicting actions. Our whole is greater than the sum of our parts.

We take pride in making Meridian a great place to work through these principles:

Our most fundamental principle is the concept of freedom and flexibility within our positions. As long as our objectives and commitments are met, we each have carte blanche to contribute, improve, and evolve.

We comprehend the difference between having a “job” and having responsibilities. Each individual is fully accountable for the results of their efforts.

We attract self-directed people, providing an environment that fosters creativity and promotes motivation.

We are just as focused and methodical when times are good as we are when times are not. We are grateful for our prosperity and will not tolerate complacency...we know success comes from continuing to always aim higher!

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Protect Yourself Against Office Supply Scams and Toner Pirates

Office supply scams are widespread and relatively common, yet many organizations still don't know that they exist, much less how to identify and avoid them. This guide outlines the information you need to protect your business from this common scam.
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Free Workbook: Is Document Management Right for Your Business?

See how you would benefit from features of Document Management Systems.
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Timely Talk About IT Security – Wannacry!

By now, I'm just going to assume that most, if not all, of you have at least heard something about the Wannacry! Ransomware.

It’s been all over the news and many of my colleagues and clients have been asking me about it. Unfortunately, I have to deliver some bad news – these kinds of threats are going to continue to be more frequent. They're even getting cooler names from the individuals or groups disseminating them, so the media promotes them more, too...the jury's still out on whether that's a good thing, or a bad thing. 

Related: What DC SMBs Need to Know About Encrypting Ransomware and Malware

While widespread awareness can help slow the spread of bugs like this, it can also inspire copycat attacks from others who want their 15 minutes in the limelight. However, the thing the media's definitely not talking about enough is the fact that this could have been prevented if people simply took proper preventative care of their networks. 

Were you covered for the Wannacry attack? Are you sure or How do you know? Who do you call to get answers about something like this?

Related: Top 5 Risks of Using Outdated Technology

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Improving Your Law Firm with Dispatcher Phoenix Legal

Lawyers, paralegals, and other legal professionals go to work each day to address vital issues for their clients. It’s critical that law firms use innovative and advanced solutions to maximize their practice’s productivity.

That’s why we developed Dispatcher Phoenix Legal, our award-winning document workflow application. This legal records management system specifically designed to streamline the processing of case files, affidavits, subpoenas and other legal documents. Dispatcher Phoenix Legal helps our customers with the document-processing challenges that they face every day, driving efficiencies and allowing attorneys to focus on what they do best – the practice of law.

Casner & Edwards, the law firm that was highlighted in a customer success story and blog, used Dispatcher Phoenix to speed their printing process. But that’s not the only way that legal professionals can take advantage of the advanced processing features of Dispatcher Phoenix to work more quickly and accurately.

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Construction and Property Management: Technology trends to watch


These are the major changes and technology transformations that are influencing the construction and property management industry.

The construction and property management industry has been experiencing strong growth and expansion, with additional growth anticipated in the coming years — and with growth comes transformation.

There are a handful of technology trends influencing the construction and property management sector that are important for organizations in these fields to be aware of.

By gaining an understanding of the shifts that are taking place, they will be better positioned to recognize which organizational adjustments and operational strategy changes they need to make to prepare for the future and gain a competitive advantage.

In this post, I'll expand on a few notable trends I've noticed or been asked about in my dealings with clients in this field, including:

  1. Increased emphasis on collaboration
  2. Internet of Things (IoT)
  3. Virtual and augmented realities (AR and VR)
  4. Telepresence and automated receptionist systems
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