Leadership & Management

 



"We have assembled a team of the very best leaders, technicians, connectivity and solutions experts, customer service reps, and administrative staff in our industry.

We know our work ethic, technical expertise and the integrity of our people is essential to success in the market."

- Matt Williams, Meridian President and COO


Meet Our Leadership Team

Matt Williams, President and Chief Executive Officer

Matt Williams, Meridian's President and COO

Formerly the Executive Vice President, then Chief Operations Officer, Matt Williams was named President in September 2013 and more recently became President and CEO. In this capacity, Matt oversees Meridian's expansion into information technology consulting and professional services, as well as driving the company's overall growth strategy.

Leveraging over 20 years of technical and management experience at Meridian, Matt is the head of Meridian's Leadership Team, supporting a local management team and staff of over 120 full-time employees. Matt's success is enabled not only by his experience and expertise, but also his comprehensive understanding of every aspect of the company — from operations to culture and everything in between.

"We have assembled a team of the very best technicians, connectivity and solutions experts, customer service reps, and administrative staff in our industry. We know our work ethic, expertise and integrity of our people is essential to success in the market."

Check out Matt's posts on our blog >>

Juliana McKee, Vice President of GEM Sales
Specializing in Government, Education, Medical and Major Accounts

Juliana McKee, VP of Major Account & Government Sales

Juliana McKee is responsible for strategic business development and managing a high-performance sales team specializing in relations with the government, educational and medical industries, as well as major accounts with complex requirements.

With vast sales and management experience in the document solutions industry, Juliana joined Meridian in 2002 as VP of Sales. During her tenure as a sales leader at Meridian, we've grown our revenues by nearly 700%.

"It's our focused, service-based philosophy that has turned our business into a team of over 120 employees. With our offices serving thousands of organizations, our internal advancement programs enable employees to enhance their skill-sets in all aspects to better serve our customers. Our people really do make a difference."

Chris Lucci, Vice President of Corporate Sales
Head of Meridian Corporate Sales Division with previous Meridian roles in Complex & National Account Management

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Chris Lucci is a proven sales executive with a successful record of exceeding goals and generating revenue through determination, a strong work ethic, and an outside-the-box approach to problem solving. His specialties include Document Management Solutions, Workflow Mapping, Office Equipment Hardware and Software, Total Account Management, National Account Management, and Solution Sales.

Having originally joined Meridian in 2004 as a Senior Account Manager for national and government accounts, Chris has consistently exceeded all goals and received the prestigious President's Club award every single year. In summer 2016, Chris moved into a new role as Director of Corporate Sales, later being promoted his current role as Vice President of Corporate Sales in 2017. 

Excited to use his experience in managing the complexities of buyer needs, partner relationships, and long sales cycles, he brings a breath of fresh air and accelerated growth potential to Meridian's corporate sales division. As an early-adopter of new technologies and ideas, Chris enjoys shaking up the status quo to enhance the customer experiences of Meridian's corporate clientele. 

Brad Ancell, Vice President of Service

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Brad Ancell joined our team in 2011, and brought with him years of industry experience. Brad is passionate about investing in his teams to ensure that they have the highest level of training possible to best serve our clients. As a result, his team includes a full-time, factory-certified trainer who conducts in-house training classes on a weekly basis.

One of Brad's most significant contributions to Meridian is the implementation of our signature Proactive Service Methodology. This innovative approach provides a standard of excellence far beyond basic service and, as a result, has been a huge differentiator for Meridian. Through this process, we thoroughly examine equipment — both remotely, through maintenance records, trend analysis and real-time usage/diagnostic data, and in-person during every service call — to identify all existing and potential problems, dramatically minimizing costly downtime for our clients.

"Our goal is simply to provide the highest level of service to our customers. We have achieved this by transforming our service approach from the traditional reactive approach, to our signature Proactive Service model."

Check out Brad's posts on our blog >>

Patty Graves, Director of Sales Operations
Head of Meridian Sales Operations, Administration and Contracts Teams

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Patty Graves joined the Meridian Team in 2002 with great hope and enthusiasm, as her mantra is the same as Meridian’s mission statement — “provide great service to our customers.” The rest is simple, but where surprisingly few companies truly care to try, Meridian excels and it shows!

Patty's Sales Operations team is the heartbeat of Meridian and takes their job very seriously. This ensures that both our external and internal customers are quickly and efficiently taken care of in whatever capacity they have trusted Meridian to fill — be it hardware, software or professional services.

With a proven track record of optimizing "The Meridian Experience" for both our customers and employees, her team's Business Process Workflow Project leverages Meridian's collaborative and interactive culture to define and refine best practices. They meet often to analyze our internal processes to ensure that any shortcomings are immediately addressed and improvements implemented.

Patty and her team have a knack for knowing or tracking down all the right answers quickly, no matter how simple or complex the question. Highly responsive and happy to assist, they are the ‘go to’ team for answers within Meridian.

All that, and they have fun too! Patty understands that happy employees are sure to make happy, and therefore loyal, customers — so we put our money where our happy is!

Lizz Aviles, Client Care Manager

[Photo coming soon]

Bio coming soon.

Naomi Foster, Accounting Supervisor

[Photo coming soon]

Bio coming soon.

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Protect Yourself Against Office Supply Scams and Toner Pirates

Office supply scams are widespread and relatively common, yet many organizations still don't know that they exist, much less how to identify and avoid them. This guide outlines the information you need to protect your business from this common scam.
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Free Workbook: Is Document Management Right for Your Business?

See how you would benefit from features of Document Management Systems.
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Going OVER THE EDGE to Support Habitat for Humanity of Northern VA

On Saturday, May 19, as part of a partnership between Meridian's Community Outreach Committee and Habitat for Humanity of Northern Virginia, Meridian VP of Sales Chris Lucci will participate in a high-adrenaline rappel down the 15-story Hilton Global Headquarters building to actively support Habitat NOVA’s mission. Help us send Chris OVER THE EDGE here!

This is NOT your Typical Fundraiser! Habitat's 2018 Over the Edge event is one of the most highly anticipated and exciting fundraisers in Northern Virginia. This unique experience will only be matched by the participants' deep pride in supporting Habitat NOVA’s mission — building lives and homes for local families. 

With 80+ elite thrill-seekers – or “Edgers” – enrolled, the OVER THE EDGE event supports Habitat NOVA's program outreach including the 100 Families Served Campaign – a major milestone: 100 families served since the organization's inception in 1992.

Habitat for Humanity of Northern Virginia (Habitat NOVA) is a vanguard affordable homeownership advocate, known for ensuring strong and stable local communities and families. The affiliate has a stellar 28+ year reputation of fostering strength, stability, and self-reliance for local families wanting to invest in themselves and their communities through affordable homeownership.

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Meridian in the Community: Cornerstones After School Snack Packs Program 2018

Today, Meridian's Community Outreach Committee gathered together with other employee volunteers to contribute to the Cornerstones After School Snack Pack program — assembling 118 snack bags for donation, which the Meridian delivery team will drop off next week.

The After School Snack Pack program entails preparing after-school snack bags for children served by Cornerstones programs

The Reston, VA based non-profit has been a Meridian Community Outreach partner for a number of years and primarily works in local apartment communities to connect residents to local services and often has children drop in after school for programs and help with their homework.

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The Benefits of In-House Production Printing vs Outsourced Printing

Modern print technology has made it possible to produce large volumes of high-quality printed material right in the office. Depending on the size of your office, and your organization’s needs, print solutions are available in-house that in the past were only found at professional print facilities. In fact, print technology is so good now, particularly the multifunction printer (MFP), that many commercial print shops use the same machines found in many offices.

So, aside from the availability of professional equipment, why are many businesses now considering bringing production printing capabilities in-house?

Read on to learn more about the factors involved when considering in-house production printing vs. outsourced commercial printing, including:

  • Cost savings
  • Security
  • Control
  • Convenience and timing
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