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Leadership & Management


"We have assembled a team of the very best leaders, technicians, connectivity and solutions experts, customer service reps, and administrative staff in our industry.

We know our work ethic, technical expertise and the integrity of our people is essential to success in the market."

- Matt Williams, Meridian President and COO

Meet Our Leadership Team

Matt Williams, President and Chief Executive Officer

Matt Williams, Meridian's President and COO

Formerly the Executive Vice President, then Chief Operations Officer, Matt Williams was named President in September 2013 and more recently became President and CEO. In this capacity, Matt oversees Meridian's expansion into information technology consulting and professional services, as well as driving the company's overall growth strategy.

Leveraging over 20 years of technical and management experience at Meridian, Matt is the head of Meridian's Leadership Team, supporting a local management team and staff of over 120 full-time employees. Matt's success is enabled not only by his experience and expertise, but also his comprehensive understanding of every aspect of the company — from operations to culture and everything in between.

"We have assembled a team of the very best technicians, connectivity and solutions experts, customer service reps, and administrative staff in our industry. We know our work ethic, expertise and integrity of our people is essential to success in the market."

Check out Matt's posts on our blog >>

Juliana McKee, Vice President of GEM Sales
Specializing in Government, Education, Medical and Major Accounts

Juliana McKee, VP of Major Account & Government Sales

Juliana McKee is responsible for strategic business development and managing a high-performance sales team specializing in relations with the government, educational and medical industries, as well as major accounts with complex requirements.

With vast sales and management experience in the document solutions industry, Juliana joined Meridian in 2002 as VP of Sales. During her tenure as a sales leader at Meridian, we've grown our revenues by nearly 700%.

"It's our focused, service-based philosophy that has turned our business into a team of over 120 employees. With our offices serving thousands of organizations, our internal advancement programs enable employees to enhance their skill-sets in all aspects to better serve our customers. Our people really do make a difference."

Chris Lucci, Director of Corporate Sales
Head of Meridian Corporate Sales Division with previous Meridian roles in Complex & National Account Management


Chris Lucci is a proven sales executive with a successful record of exceeding goals and generating revenue through determination, a strong work ethic, and an outside-the-box approach to problem solving. His specialties include Document Management Solutions, Workflow Mapping, Office Equipment Hardware and Software, Total Account Management, National Account Management, and Solution Sales.

Having originally joined Meridian in 2004 as a Senior Account Manager for national and government accounts, Chris has consistently exceeded all goals and received the prestigious President's Club award every single year. In summer 2016, Chris moved into a new role as Director of Corporate Sales.

Excited to use his experience in managing the complexities of buyer needs, partner relationships, and long sales cycles, he brings a breath of fresh air and accelerated growth potential to Meridian's corporate sales division. As an early-adopter of new technologies and ideas, Chris looks forward to shaking up the status quo to enhance the customer experiences of Meridian's corporate clientele. 

Brad Ancell, Vice President of Service


Brad Ancell joined our team in 2011, and brought with him years of industry experience. Brad is passionate about investing in his teams to ensure that they have the highest level of training possible to best serve our clients. As a result, his team includes a full-time, factory-certified trainer who conducts in-house training classes on a weekly basis.

One of Brad's most significant contributions to Meridian is the implementation of our signature Proactive Service Methodology. This innovative approach provides a standard of excellence far beyond basic service and, as a result, has been a huge differentiator for Meridian. Through this process, we thoroughly examine equipment — both remotely, through maintenance records, trend analysis and real-time usage/diagnostic data, and in-person during every service call — to identify all existing and potential problems, dramatically minimizing costly downtime for our clients.

"Our goal is simply to provide the highest level of service to our customers. We have achieved this by transforming our service approach from the traditional reactive approach, to our signature Proactive Service model."

Check out Brad's posts on our blog >>

Patty Graves, Director of Sales Operations
Head of Meridian Sales Operations, Administration and Contracts Teams


Patty Graves joined the Meridian Team in 2002 with great hope and enthusiasm, as her mantra is the same as Meridian’s mission statement — “provide great service to our customers.” The rest is simple, but where surprisingly few companies truly care to try, Meridian excels and it shows!

Patty's Sales Operations team is the heartbeat of Meridian and takes their job very seriously. This ensures that both our external and internal customers are quickly and efficiently taken care of in whatever capacity they have trusted Meridian to fill — be it hardware, software or professional services.

With a proven track record of optimizing "The Meridian Experience" for both our customers and employees, her team's Business Process Workflow Project leverages Meridian's collaborative and interactive culture to define and refine best practices. They meet often to analyze our internal processes to ensure that any shortcomings are immediately addressed and improvements implemented.

Patty and her team have a knack for knowing or tracking down all the right answers quickly, no matter how simple or complex the question. Highly responsive and happy to assist, they are the ‘go to’ team for answers within Meridian.

All that, and they have fun too! Patty understands that happy employees are sure to make happy, and therefore loyal, customers — so we put our money where our happy is!

Lizz Aviles, Contracts Manager

[Photo coming soon]

Bio coming soon.

Naomi Foster, Accounting Supervisor

[Photo coming soon]

Bio coming soon.


Protect Yourself Against Office Supply Scams and Toner Pirates

Office supply scams are widespread and relatively common, yet many organizations still don't know that they exist, much less how to identify and avoid them. This guide outlines the information you need to protect your business from this common scam.
it assessment roadmap

Free Workbook: Is Document Management Right for Your Business?

See how you would benefit from features of Document Management Systems.
it assessment roadmap


Managed Print Services: Future outlook and trends

The managed print services market is going major changes.

Companies today are dealing with more information than ever before, so taking the opportunity to outsource and streamline processes wherever possible is beneficial. One of those key business areas organizations are increasingly looking to third parties for assistance with is managed printed services.

According to Transparency Market Research, by the end of this year, the valuation of the global managed print services market is forecast to reach $31.5 billion - and as much as $95 billion by 2024.


4 tips for making your office more energy efficient

Even simple changes can have a significant impact.

Today's business world is becoming increasingly aware of our impact on the environment. 

If you're interested in reducing your carbon footprint and making the planet a healthier, safer place, the good news is that there are plenty of ways to do that. By pursuing green business practices and making your office more sustainable and energy efficient, not only will you be improving the atmosphere, but you'll also be boosting the appeal of your brand.

Below are four easy ways you can enhance your office's efficiency:


Five Best Practices to Avoid Common HIPAA Violations

Fines up to $1.5 million, loss of clients, and negative publicity are just some of the serious consequences of violating the 1996 Health Insurance Portability and Accountability Act (HIPAA).

The penalties for non-compliance are based on the level of negligence, and in some cases carry criminal charges that can result in jail sentences. HIPAA compliance is serious business, and when penalties are levied one of the main things taken into consideration is what, if any preventive steps were taken.

With that in mind, here are some basic best practices to implement regarding HIPAA compliance, including:

  1. Comprehension of the guidelines
  2. Training
  3. Guard against 3rd party disclosure
  4. Proper disposal methods
  5. Mobile device management

Read on to learn about each of these five best practices, and how you can implement them.