Leadership & Management


"We have assembled a team of the very best leaders, technicians, connectivity and solutions experts, customer service reps, and administrative staff in our industry.

We know our work ethic, technical expertise and the integrity of our people is essential to success in the market." 

Meet Our Leadership Team

Juliana McKee, Vice President of GEM Sales
Specializing in Government, Education, Medical and Major Accounts

Juliana McKee, VP of Major Account & Government Sales

Juliana McKee is responsible for strategic business development and managing a high-performance sales team specializing in relations with the government, educational and medical industries, as well as major accounts with complex requirements.

With vast sales and management experience in the document solutions industry, Juliana joined Meridian in 2002 as VP of Sales. During her tenure as a sales leader at Meridian, we've grown our revenues by nearly 700%.

"It's our focused, service-based philosophy that has turned our business into a team of over 120 employees. With our offices serving thousands of organizations, our internal advancement programs enable employees to enhance their skill-sets in all aspects to better serve our customers. Our people really do make a difference."

Brad Ancell, Vice President of Service


Brad Ancell joined our team in 2011, and brought with him years of industry experience. Brad is passionate about investing in his teams to ensure that they have the highest level of training possible to best serve our clients. As a result, his team includes a full-time, factory-certified trainer who conducts in-house training classes on a weekly basis.

One of Brad's most significant contributions to Meridian is the implementation of our signature Proactive Service Methodology. This innovative approach provides a standard of excellence far beyond basic service and, as a result, has been a huge differentiator for Meridian. Through this process, we thoroughly examine equipment — both remotely, through maintenance records, trend analysis and real-time usage/diagnostic data, and in-person during every service call — to identify all existing and potential problems, dramatically minimizing costly downtime for our clients.

"Our goal is simply to provide the highest level of service to our customers. We have achieved this by transforming our service approach from the traditional reactive approach, to our signature Proactive Service model."

Check out Brad's posts on our blog >>

Patty Graves, Director of Sales Operations
Head of Meridian Sales Operations, Administration and Contracts Teams


Patty Graves joined the Meridian Team in 2002 with great hope and enthusiasm, as her mantra is the same as Meridian’s mission statement — “provide great service to our customers.” The rest is simple, but where surprisingly few companies truly care to try, Meridian excels and it shows!

Patty's Sales Operations team is the heartbeat of Meridian and takes their job very seriously. This ensures that both our external and internal customers are quickly and efficiently taken care of in whatever capacity they have trusted Meridian to fill — be it hardware, software or professional services.

With a proven track record of optimizing "The Meridian Experience" for both our customers and employees, her team's Business Process Workflow Project leverages Meridian's collaborative and interactive culture to define and refine best practices. They meet often to analyze our internal processes to ensure that any shortcomings are immediately addressed and improvements implemented.

Patty and her team have a knack for knowing or tracking down all the right answers quickly, no matter how simple or complex the question. Highly responsive and happy to assist, they are the ‘go to’ team for answers within Meridian.

All that, and they have fun too! Patty understands that happy employees are sure to make happy, and therefore loyal, customers — so we put our money where our happy is!

Lizz Aviles, Contracts Manager

[Photo coming soon]

Bio coming soon.


Protect Yourself Against Office Supply Scams and Toner Pirates

Office supply scams are widespread and relatively common, yet many organizations still don't know that they exist, much less how to identify and avoid them. This guide outlines the information you need to protect your business from this common scam.

Free Workbook: Is Document Management Right for Your Business?

See how you would benefit from features of Document Management Systems.


The Benefits of In-House Production Printing vs Outsourced Printing

Modern print technology has made it possible to produce large volumes of high-quality printed material right in the office. Depending on the size of your office, and your organization’s needs, print solutions are available in-house that in the past were only found at professional print facilities. In fact, print technology is so good now, particularly the multifunction printer (MFP), that many commercial print shops use the same machines found in many offices.

So, aside from the availability of professional equipment, why are many businesses now considering bringing production printing capabilities in-house?

Read on to learn more about the factors involved when considering in-house production printing vs. outsourced commercial printing, including:

  • Cost savings
  • Security
  • Control
  • Convenience and timing

Construction and Property Management: Technology trends to watch

These are the major changes and technology transformations that are influencing the construction and property management industry.

The construction and property management industry has been experiencing strong growth and expansion, with additional growth anticipated in the coming years — and with growth comes transformation.

There are a handful of technology trends influencing the construction and property management sector that are important for organizations in these fields to be aware of.

By gaining an understanding of the shifts that are taking place, they will be better positioned to recognize which organizational adjustments and operational strategy changes they need to make to prepare for the future and gain a competitive advantage.

In this post, I'll expand on a few notable trends I've noticed or been asked about in my dealings with clients in this field, including:

  1. Increased emphasis on collaboration
  2. Internet of Things (IoT)
  3. Virtual and augmented realities (AR and VR)
  4. Telepresence and automated receptionist systems

How to Take Stress Off Your IT Department: Go Hybrid

Outsourced IT professionals can support existing departments.

Partnering with a managed IT services provider (MSP) for a Hybrid IT approach enhances your internal IT department with much-needed support, specialized skills and more — without the expense of adding headcount.

Not every business has the staff within their existing organization that they may need, especially with today's quickly-evolving technology landscape

As Gordon Haff states in his article, Why IT Went Hybrid (And Why It Matters), "it's probably impossible to do everything in-house — and it's certainly not economically sensible." 

Haff is right on target, as more and more situations require specialized skills, such as those specific to cybersecurity, physical security, strategic planning or technology upgrade projects. When these situations arise, a company that attempts to solely handle them in-house, on top of their existing workload, can put too much weight on internal IT departments, leaving them less likely to succeed.

Read on to learn how we partner with many of our clients to alleviate these stresses, because your team deserves the resources and support necessary to succeed.