Customer Internet Access

Questions? Please contact us via this web form or email servicematters@whymeridian.com

The e-info portal, otherwise known as Customer Internet Access, is a web-based application that allows you to login to our in-house enterprise management system, so you can manage your fleet anytime, anywhere.

Use the Customer Internet Access (CIA) portal to:

  • Place and track service tickets
  • Review service request history and metrics
  • Order the right supplies for your device(s)
  • View accounting information
  • And more!

Submitting an order by 4:00pm EST almost always results in same-day shipping.

To access these time-saving features, click here to activate your free CIA account today!

User Guides

Check out these complimentary user guides for assistance with the most commonly used features of our customer portal.

guide 1: how to place a service call

Guide #1: How to place a service call

guide 2: how to submit a meter reading

Guide #2: How to submit a meter reading

guide 3: how to place a sales order for consumbales / supplies

Guide #3: How to place a sales order for consumables / supplies

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Protect Yourself Against Office Supply Scams and Toner Pirates

Office supply scams are widespread and relatively common, yet many organizations still don't know that they exist, much less how to identify and avoid them. This guide outlines the information you need to protect your business from this common scam.
it assessment roadmap

Free Workbook: Is Document Management Right for Your Business?

See how you would benefit from features of Document Management Systems.
it assessment roadmap

 

Meridian in the Community: Cornerstones After School Snack Packs Program 2018

Today, Meridian's Community Outreach Committee gathered together with other employee volunteers to contribute to the Cornerstones After School Snack Pack program — assembling 118 snack bags for donation, which the Meridian delivery team will drop off next week.

The After School Snack Pack program entails preparing after-school snack bags for children served by Cornerstones programs

The Reston, VA based non-profit has been a Meridian Community Outreach partner for a number of years and primarily works in local apartment communities to connect residents to local services and often has children drop in after school for programs and help with their homework.

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The Benefits of In-House Production Printing vs Outsourced Printing

Modern print technology has made it possible to produce large volumes of high-quality printed material right in the office. Depending on the size of your office, and your organization’s needs, print solutions are available in-house that in the past were only found at professional print facilities. In fact, print technology is so good now, particularly the multifunction printer (MFP), that many commercial print shops use the same machines found in many offices.

So, aside from the availability of professional equipment, why are many businesses now considering bringing production printing capabilities in-house?

Read on to learn more about the factors involved when considering in-house production printing vs. outsourced commercial printing, including:

  • Cost savings
  • Security
  • Control
  • Convenience and timing
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Construction and Property Management: Technology trends to watch


These are the major changes and technology transformations that are influencing the construction and property management industry.

The construction and property management industry has been experiencing strong growth and expansion, with additional growth anticipated in the coming years — and with growth comes transformation.

There are a handful of technology trends influencing the construction and property management sector that are important for organizations in these fields to be aware of.

By gaining an understanding of the shifts that are taking place, they will be better positioned to recognize which organizational adjustments and operational strategy changes they need to make to prepare for the future and gain a competitive advantage.

In this post, I'll expand on a few notable trends I've noticed or been asked about in my dealings with clients in this field, including:

  1. Increased emphasis on collaboration
  2. Internet of Things (IoT)
  3. Virtual and augmented realities (AR and VR)
  4. Telepresence and automated receptionist systems
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