Meridian's Annual Technology Open House is Thursday, October 19.
Click here to learn more and register now!

we are hiring
The Meridian Blog: Tech News, Tips & More for SMB and Enterprise Environments

An Overlooked Threat to Network Security: Don't forget about your printers

JC Lee

Posted by JC Lee
Tue, Feb 21, 2017


Fringe devices, such as printers, can pose some of the biggest security risks, if not properly managed.

When it comes to IT security, most business professionals today think about their desktop computers — as they should. But our smartphones, tablets and PCs are not the only devices on our networks that can compromise critical infrastructure.

A few months ago, the Distributed-Denial-of-Service (DDOS) attack on Dyn Inc.'s Domain Name Server marked an unprecedented level of cyber intrusion, causing widespread website availability issues throughout the East Coast. This disruption shed light on some of the major vulnerabilities within Internet-of-Things devices, including those that we tend to overlook, such as printers. 

Keep reading for:

  • a quick video on why you should care about printer security, courtesy of Christian Slater and HP Studios
  • key factors that come into play for the overlooked threat of printer security
  • what you can do to overcome the risk and secure your printers
Read More

3 Steps to Avoid Analysis Paralysis and Right-Size Your Printer Fleet

Todd Stanton

Posted by Todd Stanton
Tue, Jul 26, 2016

I hear it all the time—"Help! I have all this information and don't know what to do with it!" It begins with a print assessment—an overview of how many printers and devices your organization has. Then, an overview of the cost per page, utilization per employee and overview of cost savings once the number of devices is reduced.

Read More

The 3 Phases of Successful Printer Management

Todd Stanton

Posted by Todd Stanton
Mon, Jul 25, 2016

Every day, I’m on the front lines of Managed Print Services, working with clients to resolve business challenges associated with the operations and management of their print fleets. Fleets vary, but the challenges they produce for IT, Facilities and Purchasing can be quite costly to an organization’s bottom line.

Take into consideration the effect that a solid decision-making process can have on the efficiency of operating a large fleet of assets. Most organizations have traditionally acquired multifunction devices (MFDs) from a single provider that delivered a break-fix model within the operating costs of the equipment. However, since printers have always been peripherals to computers, they have generally been managed and deployed out of IT departments. Somewhere in the middle, purchasing processes POs for their copier management and buys supplies for a heterogeneous fleet of inkjet and laser printers. IT is then typically left to manage this hodgepodge of printers, copiers and fax machines. 

With each operation trying to independently handle these shared machines, it's not shocking to hear that 24% of IT helpdesk calls are related to issues on these devices.

Read on to learn about each of these 3 phases of successful print fleet management, as well as how you can implement them and reduce the burden on IT, facilities management and purchasing personnel:

  1. Management and reporting
  2. Optimization
  3. Innovation
Read More

Four Signs That Your Managed Print Service Provider Is "The One"

Obi Nwaneri

Posted by Obi Nwaneri
Tue, Jul 19, 2016

Most Managed Print Services (MPS) providers who manage and maintain your fleet of printers have some core value that they can provide for you; whether your company is in the market for hardware, software, or even optimization services. The real difference between your MPS provider and your rival company's lies in how each provider delivers and supports their managed service programs after the initial sale, or as I like to call it, the "honeymoon phase." After the honeymoon phase, if your MPS provider becomes non-existent or ephemeral, then it's safe to say you should pull out the ice cream carton, watch a sad movie or two, and then move on because let's face it...You deserve better, princess.

Read More

Top 5 Most Read Technology Tips & Posts from June

Jasmine Lancaster

Posted by Jasmine Lancaster
Wed, Jul 06, 2016

During the month of June, we delivered informative content outlining topics — including what to expect during IT onboarding, cyber security and cyber attack prevention, how to avoid printer jams and more — from which all organizations can benefit.

These posts were created to be used as a guide, helping to relieve anxiety, answer questions, and ultimately assist organizations with making the best business decisions related to office technology. 

As we continue to rev up valuable content for July, take a minute to soak up the information in our five most popular blog business technology posts of June:

  1. What to Expect From Your New Managed IT Services Provider During Onboarding
  2. How to Avoid and Reduce Paper Jams in Your Office Copier or Printer
  3. Top 10 Messy Desk Mistakes That Threaten Security in Your Office
  4. What the Healthcare Industry MUST Know About Ransomware Attack
  5. IT Can No Longer Guarantee Cyber Security

Keep reading for more info on each of these topics.

Read More

How to Avoid and Reduce Paper Jams in Your Printer and Copier

JC Lee

Posted by JC Lee
Tue, Jun 28, 2016

Modern copiers and MFPs are one of the marvels of the digital age...it may sound silly, but I don’t say that lightly. Not too long ago, office copy rooms used offset presses. After a day of squeezing tubes of ink onto rollers, we'd all have a greater appreciation for today's advanced bizhubs.

Although office print solutions have evolved, they still share one main ingredient with their predecessors: paper

That said, there are some basic paper properties that anyone who has ever loaded an empty printer paper tray should learn:

  • Curl
  • Weight
  • Grain
  • Caliper
  • Moisture content

Why are these things relevant to you? It's simple — understanding these factors is the key to producing high-quality print jobs, with the lowest instance of jamming or malfunction. Read on to get started reducing your printing headaches!

Read More

MFP vs Desktop Printer: Which is better for your office printing needs?

Robert Bruce

Posted by Robert Bruce
Tue, Feb 23, 2016

The multifunction printer (MFP) has greatly improved document management, workflow and office efficiencies, but desktop printers can still be found at some workstations. In fact, despite the many technological advantages of the MFP, the desktop printer hasn't completely disappeared from the modern office environment. 

Read More

A Simplified Intro to Print Fleet Management Solutions

JC Lee

Posted by JC Lee
Tue, Feb 16, 2016

The quickly evolving nature of technology drives constant change in the culture of business, and the way we view printing must change along with it.

According to the Gartner Group, about 3% of most businesses' total yearly revenue is spent on generating documents. However, printing is still often an unmanaged or under-managed expense. The view of printing as an essential business process is not necessarily incorrect — printing will always have a place in the business world — but in viewing printing this way, it tends to be an overlooked and over-utilized practice.

I believe that this is due to the simple fact that we tend to just view printing as a part of "what we do." We print emails and file them away into folders in cabinets, sometimes to never retrieve them again. We print documents over and over — "version 1," "version 2," "version 3" — and so on, until we finally have a finished product we are happy with, after using costly paper and toner that we didn't actually need. We've all been guilty of practices like these at some point or another — I know even I have. The problem is that these practices often seem so inconsequential at the time that we don't even realize the impact that they actually make to the bottom line.

Luckily, there is a better way to print.

Check out this slideshare presentation to learn about print management software solutions that, combined with a Managed Print strategy, can help you gain a better understanding of what printing is actually costing you and control this business expense that is all to often overlooked.

Read More

How Much Copier Speed Do You Need?

Robert Bruce

Posted by Robert Bruce
Tue, Dec 08, 2015

One of the most important qualities of a printer/copier is ppm or pages per minute. It’s not the only factor, not by a longshot. But, copy speed is certain to be heavily factored in when deciding on which copier, or multifunction printer (MFP), to lease or buy.

Much like an automobile’s horsepower, top printer speed is not always utilized, but it’s nice to have it when it’s needed. On the other hand, do you really need to lease a Corvette when most of your driving occurs within a radius of 10 miles or less, on city streets?

For now, let’s take an objective look at MFP ppm speed. We'll start with one question: is faster always better?

Read More

4 Ways DC Businesses Can Save Money Through Managed Print

Robert Bruce

Posted by Robert Bruce
Tue, Nov 17, 2015

Running a small- to mid-sized business (SMB) in a market as competitive as the Washington, DC metro area is a challenge. Profit margins can seem slimmer than a sheet of printer paper. And that segues into a good way that SMBs can save money, increase efficiency, improve document security, and help the environment — managed print services (MPS).

In a continual effort to reduce expenses and increase profits, many SMBs closely monitor recurring expenses like travel and transportation costs, telecom and broadband usage, and energy costs. However, it's not unusual to find an SMB that keeps a frugal eye on those expenses while mostly ignoring its printing costs.

Read More
1
2
3

Leave A Comment

About this blog

News, best practices and more to help you get the most out of your office technology. Whether you're an SMB owner who wears a lot of hats, or an enterprise IT director, facilities manager or just someone who wants to work smarter — this blog has the resources you need to maximize the business impact of all your tech investments. Be sure to subscribe to receive email updates about new posts!

Download our eBook

 
DM_Workbook_Cover_Page.jpg

Download

Sort Posts by Topic

see all