The Meridian Blog: Tech News, Tips & More for SMB and Enterprise Environments

Customer Portal Redesigned to Enhance Your Meridian Experience

Juliana Lee

Posted by Juliana Lee
Thu, Apr 13, 2017

As part of our continuous mission to provide the best service and customer experience possible, I'm thrilled to announce a recent re-investment in the way customers engage with Meridian online, via our totally redesigned Customer Internet Access portal.

This overhaul impacts only the design, mobile interface, and look and feel of Meridian's Customer Internet Access portal — and no system features or processes have changed. However, we believe it was a much needed improvement to help further enhance our service, and we hope that you, our valued customers, agree.

Read on for:

  • What's changed and why
  • Benefits of the changes and mobile enhancements
  • User guides to help you navigate the new site
  • Before and after shots
  • How you can take advantage of this tool
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Meridian Recognized by Ricoh as 2016 RFG Circle of Excellence Certified Dealership

Jasmine Lancaster

Posted by Jasmine Lancaster
Wed, Dec 16, 2015

ALEXANDRIA, VA December 16, 2015 -- Ricoh Americas Corporation has recognized Meridian Imaging Solutions, “Meridian,” as an RFG Circle of Excellence Certified Dealership for 2016. The RFG Circle of Excellence Program was created to identify those dealers of Ricoh Family Group (RFG) products who continuously provide exceptional service and support, while providing Technical Proficiency as well as Service Operation Efficiency, in accordance with Ricoh’s designated guidelines. The Ricoh Family Group product lines include Ricoh, Lanier, Savin, and formerly Gestetner brands.

According to official program documentation, Ricoh recognizes it has partnered with the best Dealer Network in the industry and it intends to reward the "Best of the Best" within that network. To accurately reflect this partnership, Ricoh is building on the success of its two previous innovative dealer service recognition programs to launch the new RFG Circle of Excellence Dealer Recognition Award as a more encompassing program. Meridian was also recognized under both previous dealer service recognition programs.

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News, best practices and more to help you get the most out of your office technology. Whether you're an SMB owner who wears a lot of hats, or an enterprise IT director, facilities manager or just someone who wants to work smarter — this blog has the resources you need to maximize the business impact of all your tech investments. Be sure to subscribe to receive email updates about new posts!

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