I get a lot of reading material in my mailbox, and frankly some of it's not even worth the time it takes to click delete. Not so, however, with a recent article from SearchCIO that really got my attention — I'm glad I read it. The author, Harvey Koeppel, president of the tech consulting firm Pictographics, shares some great insights into the challenges facing today’s C-level technology executives. Information technology is now so intertwined with business operations that IT execs, whether they go by CIO, CTO, CISO, or any other title, must focus on the bigger enterprise picture, rather than just the nuts and bolts of IT.
In any size organization, perhaps even more so in the small-to-midsized business (SMB), the IT chief must hone their skill set beyond the old break/fix maintenance model of yesteryear. SMB executives often wear many hats and, often, small businesses either outsource the CIO responsibilities, or they're handled by a CEO, CFO or COO, in addition to their core responsibilities. Large enterprises often employ more than one C-level tech exec, parsing out different responsibilities to a number of decision makers. Upper-level executives at large organizations may have the luxury of focusing on operations that they’re familiar with, their core competencies like sales, marketing, margins, supply chain, purchasing, etc., and there may be several IT execs available for these areas.
At small businesses, the CIO (or in some cases the virtual CIO), must have a more comprehensive understanding of both the organization’s core mission and the synergistic relationship between technology and operations. For that reason, I've compiled a similar list of tips specifically for IT execs at SMBs. They are all key, but I am listing them in order of importance, at least from my subjective viewpoint.
Read on to learn more about:
- The key factor
- Enterprise/IT collaboration
- Security measures and policies
- And more