The Meridian Blog: Tech News, Tips & More for SMB and Enterprise Environments

Konica Minolta Honors Meridian's Service Excellence with 2015 Pro-Tech Award

Juliana Lee

Posted by Juliana Lee
Tue, Mar 31, 2015

Ramsey, N.J. and Alexandria, Va. –  March 31, 2015 Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that Meridian Imaging Solutions of Alexandria, VA has been honored with a 2015 Pro-Tech Service Award at the Art of Disruption Dealer Conference in Los Angeles. Presented by Konica Minolta CEO, Tom Taiko, President and COO Rick Taylor and EVP, Dealer Sales, Alan Nielsen, the Pro-Tech Award recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.

“Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents achievement of Konica Minolta’s highest standards for dealer service and proficiency.” 

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DC Copier Service: 7 Reasons You Need a Copier Maintenance Contract and SLA

Adam Siegelbaum

Posted by Adam Siegelbaum
Tue, Jan 27, 2015

The modern multifunction printer (MFP) is a marvelous engineering achievement. Through a complex combination of digital electronics, laser optics, and analog engineering, a small-to-midsize business (SMB) can now produce large quantities of high-quality copies and prints in house, instead of ordering them from a print shop. The office printer has become as important to most enterprises as its computer system, making its upkeep and repair just as important.

The best way to ensure smooth print operations is with a service level agreement (SLA), and here are seven reasons why:

  1. Predictable operating costs
  2. An ounce of prevention
  3. Insurance
  4. Only highly trained personnel should work on your MFP
  5. Better service response time
  6. Remote help
  7. Complete and accurate service records
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