The Meridian Blog: Tech News, Tips & More for SMB and Enterprise Environments

Konica Minolta Honors Meridian Imaging Solutions with 2016 Pro-Tech Service Award for Service Excellence

Jasmine Lancaster

Posted by Jasmine Lancaster
Tue, Mar 01, 2016

Ramsey, N.J. and Alexandria, VA – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) announces that Meridian Imaging Solutions has been honored with a 2016 Pro-Tech Certification for Service Excellence.

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The Proactive Service Model is for the Real Pros

Brad Ancell

Posted by Brad Ancell
Tue, Jan 19, 2016

Fire departments know the difference between proactive strategies and reactive ones. Teaching fire safety courses to families; inspecting buildings for code compliance; continuously drilling and training firefighting crews—these are all proactive approaches to fire management.

Putting out fires and saving lives and property—that’s about as reactive as it gets. And because it’s no fun to run into a burning building, firefighters focus a lot more on the proactive side of things. The best fires, be they literal ones that burn your houses, or figurative ones that cripple your workflow, are the ones that never happen.

Servicing office technology systems and fighting fires may seem unrelated, but I assure you that the philosophy behind their crisis management techniques is the same — an ounce of prevention really is worth a ton of cure.

The old break/fix approach of the past has been replaced by the proactive service model. Read on to learn about the proactive service model for technology, and Meridian's proactive approach.

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News, best practices and more to help you get the most out of your office technology. Whether you're an SMB owner who wears a lot of hats, or an enterprise IT director, facilities manager or just someone who wants to work smarter — this blog has the resources you need to maximize the business impact of all your tech investments. Be sure to subscribe to receive email updates about new posts!

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